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Frequently Asked Questions
Q1. How soon can I start therapy? What are the steps for setting up my first appointment?
Please send us your request via the inquiry form on the Contact Us page and we will get back to you within 5 office days. All sessions are by appointment only hence we do not accept walk-ins. Your therapist will be determined based on the best match with your schedule and needs, and will contact you directly to set up the first session.
Q2. Do you offer services by telehealth?
Therapy sessions are delivered either face-to-face at our Futako-Tamagawa office or via telehealth depending on your preference and location. Therapy using e-mail or telephone are not available.
Q3. Can I use my Japanese national health insurance?
Our service fees are not covered by Japanese National Health Insurance. For those covered by International private insurance plans that cover therapy fees, your therapist will give you a superbill to submit claims (we do not directly bill or contact your insurance company). Please contact your insurance company about your benefits before making an appointment.
Q4. Do you offer psychological testing and assessments?
We do not offer these services. Please contact other providers.
Q5. Do you offer marriage/couple's therapy?
Marriage/couple's therapy is not available at TIP Futako-Tamagawa. However, we are able to provide consultation for parents on child-related concerns. Therapists at TIP Shibuya offer marriage/couple's therapy, so please contact them directly to book an appointment.
Q6. Can I receive a diagnosis and/or medication for my mental condition? Can you write a medical certificate ("shindansho")?
No, if you are seeking a diagnosis or medication you will need to see a medical professional (psychiatrist, psychosomatic internist, pediatrician, etc.) Please contact those professionals for a medical certificate.
Q7. Is it possible to see a TIP Futako-Tamagawa therapist at the Shibuya office?
TIP Futako-Tamagawa therapists only work at the Futako-Tamagawa office. If you prefer the Shibuya location, please contact TIP Shibuya to request an appointment.
Q8. My financial situation is limited. Can I still get help?
You may modify the frequency of your sessions or tailor your goals to time- and priority-focused. Please discuss with your therapist how you can maximize your benefit from therapy. One of our therapists (Keiko Taguchi) use a sliding fee scale and others may be open to setting a reduced rate on a time-limited basis. We will provide other resources in the community if needed and appropriate. If you are a student, speaking with a counselor at your school/university can be another option.
Q9. What should I expect for my first appointment at TIP Futako-Tamagawa?
The first session will typically involve an intake assessment where the therapist will ask you about your presenting concerns and history, and your expectations for therapy. Based on the information collected your therapist will make recommendations for the best course of treatment (e.g., frequency, therapeutic approach) and work with you to develop a preliminary treatment plan. Please note that an intake assessment may take up to 2-3 sessions.
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